HERE TRANSIT APP

2012-13 | NOKIA & HERE Technology
Platform: Nokia Lumia Windows Phone

HERE Transit app on mobile helps public transportation users to route in the city finding
new ways of getting around and see the nearby departures in realtime.

My role: UX Design Concepting new features, user study.

1. User shadowing

discover users hidden needs and everyday problems when traveling and using PT. Presenting the finding to the team in comic and photo story format.

2. Key screen flow
and hierarchies

Cleaning up the navigation.

 

4. Feature specifications
for developers

Flow specifications and user testing features before the release. Constant cycle of testing the product to find out usability issues.

5. Releasing various features

3.

Defining error case handling