Human care

2020,HERE Technologies & UNL Global | Asian markets

Mobile - reporting symptoms | Web dashboard - visualising symptoms on the map
From hackathon idea to release. Leading the design concept and product for Mobile & Web solution. How to collect data safely and visualize it to the authorities to help them analyse and ensure community safety, enhance relief efforts and business continuity in event of future pandemics.


hacakaton idea


We build the service that allows to the public authorities and the citizen to see where the major infection areas are and where the new symptom areas are arising. We help to collect the anonymized information from local/national wide sources like dedicated app/web questionaries and unify those with the medical records. The collected data is then visualized in a Web application focusing on following

  • visualize where reported symptoms are and how they are distributed in a territory male/woman/other and age

  • where the positive cases are situated in a territory and respective POI’s ( hospitals, doctors act)

  • show timeline how symptoms are evolving and/if there is some kind of correlation that they develop into the positive cases in specific territory.


Process

Defining the users and JTBD
As a researcher / healthcare authority I would like to have visualisation of current, historical and future projections of current virus spread based on reliable reports coming from the citizen, from my city/country, so that I can make effective decisions about how to act.


Initial sketches and user flow design
Defining the core content requirements


Data privacy
involved parties, and the display of privacy settings on the mobile app


Launched the first version of the mobile app.

Research
Gaining insights into the market landscape and interviewing virologists to understand current trends and expert perspectives


Application structure and related screens
MVP definition


Data privacy explanation and tone of voice


Web dashboard design that aggregates and visualizes data from the mobile app.